Pre-Arrival Texts Get More Eyeballs, 98% More
Share personalized text links immediately after booking to captivate guest interest and maximize upselling opportunities before check-in.
Start
Their Experience
The Moment
They Book
As soon as a guest books a reservation at your hotel, they’ll receive a welcome text with a link to your Digital Compendium.
Our Signature Pre-Arrival Tab
Upsell + Inform
Pre-Arrival tab informs and engages your guests through an
elegant, user-friendly mobile web app, offering opportunities for upselling,
booking treatments, arranging transportation, and pre-arrival FAQ’s
Pre-Arrival tab informs and engages your guests through an elegant, user-friendly mobile web app, offering opportunities for upselling, booking treatments, arranging transportation, and pre-arrival FAQ’s
Room Upgrades
With 98% engagement through text, you can expect an increase of 13% to 45% in guest upgrade requests.
In-Room Preferences
Guests can customize their room to their preference, such as requesting extra pillows, water, and other amenities.
Amenities
Guests can start exploring and booking amenities directly from their phone easily, ensuring they do so sooner and more often.
Experiences
Enable your guests to discover and book all your offerings more easily, ensuring they do so sooner and more often.
Transportation
Guests can easily book and manage airport transfers and local rides directly from their phones, ensuring a smooth and hassle-free journey.
Hotel Chat
Guests can discover and use your “Chat” channel, providing a seamless communication experience pre-arrival and reducing the call load on your front desk.
Maximize Upselling of Guest Amenities
Like Never Before
Maximize Upselling of Guest Amenities Like Never Before
Before Check-In
Guests have the option to request a room upgrade, paving the way for a more personalized and memorable stay.
Before check-in, guests have the option to request a room upgrade, paving the way for a more
personalized and memorable stay.
By offering this opportunity, you enhance their experience, helping
them create cherished moments. This thoughtful approach strengthens the bond between you and your guests.
By offering this opportunity, you enhance their experience, helping them create cherished moments. This thoughtful approach strengthens the bond between you and your guests.
Smarter Guest
Segmentation
Leads to More
Effective Upselling
Anticipate your guests’ needs before they arrive.
Leverage segmentation and data-driven insights to understand their
preferences and enhance their experience
Personalized Upselling with Seamless,
Contactless Convenience.
Personalized upselling with seamless, contactless convenience.
A deeper understanding leads to more personalized recommendations and relevant offers, enhancing the guest experience while increasing wallet share and ROI.
Elegance, Intuitive Design,
and Ease of Use.
With just one tap, access your mobile guides effortlessly. Integrating our service transforms stays into unforgettable guest experiences.
With just one tap, access your mobile guides effortlessly. Integrating our
service transforms stays into unforgettable guest experiences.
