#1 Hospitality Management System
Lead the Guest Journey with a Mobile-First Hotel Platform
Boost revenue and enhance guest experiences with our mobile-first convenience. No friction, no delays — guests connect instantly, with no app download required.
Guest journey begins at booking
Your entire hotel at their fingertips.
Amenities
15%+ More Revenue
Unlock record-breaking revenue from amenities with personalized services crafted exclusively for your guests. Our hospitality management system helps you offer more while exceeding expectations.
Experiences
+1.6 Point Better Scores
Redefine guest experiences and elevate your reputation. From check-in to check-out, our system delivers personalized, data-driven moments that guests will remember.
Operations
25% Off Service Cycle
Automate routine tasks and streamline hotel workflows. Our hotel management software improves efficiency, enhances staff performance, and boosts guest satisfaction — all in one intelligent platform.
Efficiency
+1.6 Point Better Scores
Our AI in hospitality platform handles 25% of guest requests, empowering your team to focus on high-touch service.
Guest experience begins at booking
Your entire hotel at their fingertips.
Amenities
15%+ More Revenue
Unlock record-breaking revenue from amenities with personalized services crafted exclusively for your guests. Our hospitality management system helps you offer more while exceeding expectations.
Experiences
+1.6 Point Better Scores
Redefine guest experiences and elevate your reputation. From check-in to check-out, our system delivers personalized, data-driven moments that guests will remember.
Operations
25% Off Service Cycle
Automate routine tasks and streamline hotel workflows. Our hotel management software improves efficiency, enhances staff performance, and boosts guest satisfaction — all in one intelligent platform.
Efficiency
15% More Productive Staff
Our AI in hospitality platform handles 25% of guest requests, empowering your team to focus on high-touch service
Multiple
Solutions
One
Platform
Smart solutions for all your Hotels Marketing & Communication needs
On Demand
Pre-Arrival
Upsell
Boost Guest
Interactions
Dynamic, visually engaging pre-arrival touchpoints increase guest communication and drive high-value upsells before check-in.
We Work With The Best
Personal Butler
24/7
Personal Butler 24/7
Our always-on digital butler ensures no guest request is ever missed — convenience, speed, and satisfaction at scale.
Benefits of our Hospitality Management System
Our clients enjoy much more value for their investment, as our hospitality technology software delivers a strong ROI for their property.
Pre-Arrival Upsell
A dynamic and visually engaging pre-arrival tab boosts guest interaction, driving higher engagement and leading to significant pre-arrival upsell conversions.
Multi-Channel Guest Communication
Stay connected via Native SMS, WhatsApp, third-party platforms, or our Integrated Global Chat. Keep communication seamless across the entire guest journey.
QR Codes On Property
Whether you're booking a pool Cabana or requesting Room Service, simply scan the QR codes available throughout the hotel for instant access to everything you need.
GEO Local Guides
Guests gain access to a perfectly curated local guide, offering enhanced local knowledge they may not have thought to explore. Available 24/7, it seamlessly adds value to their digital journey.
Hotel Trend Analytics
Now, every guest contributes to a comprehensive data profile, highlighting trends on property and, for the first time, revealing what guests are interested in exploring off-property with our advanced hospitality technology.
Real-Time Guest Feedback
Now gather real-time feedback from your guests while they are still on the property. Empowering management to take action, addressing any sub-par experiences and enhancing guest satisfaction.
Managing our property’s online presence has never been easier! From uploading room details and amenities to showcasing seasonal offers, everything is streamlined and intuitive. The easily accessible marketing tools allow us to reach guests more effectively.
Fernando Rivera
Post Ranch Inn, Big Sur
From enhanced staff coordination to smoother guest communication, the impact has been massive – one of our biggest operational wins of 2023 boosting efficiency, improving guest satisfaction, and driving real results. We’re excited to carry this success into 2024 and beyond.
Jeremy Zuber
Resort Manager,
Round Hill Hotel & Villas
With NexGen, the entire intercontinental Miami experience is at your fingertips! Simply scan the QR code to access everything from menus and in-room dining to valet requests-all in five languages. The ultimate convenience, right in the palm of our guest hands.
Gina Genna
Director of Marketing
Intercontinental Miami Hotel
100% Cloud-Based
Our smart hospitality management system is scalable, secure, and built for the future of the hospitality industry.
